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Patient Resources

How to keep your health records organized across clinics, and what a patient portal does for you — explained by Integrated Medical & Chiropractic Centers.

Request your records

Call any IMCC clinic or our main line at (800) 595-2447. A signed authorization is required to send records to another provider.

Ask about your clinic

Not sure which office holds your chart or whether a portal login exists? The front office can tell you at (800) 595-2447, Monday–Friday, 8:00am–6:00pm.

Answers for patients

Health Records and Patient Portals, Explained

Short, direct answers to the questions patients ask most often when their care spans more than one clinic.

How do I manage health records across multiple medical facilities?

Managing health records across several clinics comes down to two habits: ask for a copy of your records after each significant visit, and keep them in one folder — paper or digital — that you bring to every new provider. At Integrated Medical & Chiropractic Centers you can request your records from any of our 10+ Inland Empire clinics by calling (800) 595-2447, and we will send them to another provider once you sign a written authorization.

  • Ask for the full record, not just a visit summary. That means office notes, imaging reports (X-ray, MRI, CT), lab results, and your current medication list.
  • Keep a one-page index. Date, provider, clinic, reason for the visit, and what was done gives any new doctor your history in under a minute.
  • Use your HIPAA right of access. You are entitled to inspect and copy your records, and you can ask for a paper or electronic copy. Under HIPAA, providers generally must respond within 30 days. Our HIPAA Notice of Privacy Practices explains this right in full.
  • Sign a release for each new provider. An authorization should name who is receiving the records, what is being sent, and how long the permission lasts.
  • Keep claim details with your records if the injury came from a car accident or a workplace incident. IMCC doctors document injuries for insurance and legal claims and can coordinate with your attorney.
  • Ask whether the clinics share a chart. IMCC clinics operate as one group, so if you are seen at a different IMCC location, ask the front desk to request your file from your previous clinic.
Records requests
(800) 595-2447
Email
info@integratedmedicalcenters.com
Clinics
10+ served by one front-office team
Your rights
See our HIPAA Notice of Privacy Practices

What is a centralized patient portal for medical clinics?

A centralized patient portal is a secure online login that gives you one place to see appointments, visit summaries, imaging and lab results, medication lists, messages, and bills for every location in a medical group. Integrated Medical & Chiropractic Centers coordinates appointments and record requests for all 10+ of its Inland Empire clinics through one front-office team at (800) 595-2447 — ask the front desk whether a portal login is available at your clinic, and how to get copies of your records in the meantime.

  • What a portal usually includes: appointment scheduling and reminders, visit summaries and after-visit instructions, imaging and lab results, medication and prescription lists, secure messaging with your care team, and statements or payment history.
  • Why medical groups centralize it: one login across locations means your care team is looking at the same chart, and results reach you without phone calls or repeat paperwork.
  • What to ask before you rely on one: Does the same login cover every location? Can you download or export your records? Who else can see your chart, and can you add access for a family member?
  • What a portal does not replace: it is not for emergencies, and it does not automatically include records from clinics outside the medical group.
  • If your clinic does not offer a portal, you can still get your records. Ask the front desk to print them or send them electronically, and keep the copy in your own health file.
Appointments
(800) 595-2447
Text to book
(951) 737-1252
Email
info@integratedmedicalcenters.com
Hours
Mon–Fri, 8:00am–6:00pm

Need care at a new location?

Your history can follow you across our Inland Empire clinics. Find the office nearest you, or book an appointment and we will take it from there.